Prices, Discounts and Payment Methods

All prices of the Goods and/or Services on the site are final, are published in BGN with VAT included and in EUR (EUR) with VAT included in the English version of the site. Transaction currencies for card payments are BGN and EUR. The delivery price is not included in the article price.

The price for a single item is the price that is paid for it. The cost of the delivery is the value, which is paid separately as transport costs for delivery of the entire shipment.

It is possible that differences in the prices between the phyiscal store and online shop may occur, as well as in the delivery conditions and promotions.

The 5% discount for orders over 99.00 BGN incl. VAT is permanent and is applicable cumulatively to all items regardless of whether they are in promotion or not.

PLEASE NOTE that each new customer will receive a confirmation call for the first order, despite the automatically generated e-mail, confirming that your order has been accepted and executed!

In the process of ordering, the Customer must choose among the possible payment methods:

Cash on Delivery - Customer is required to pay the full value of the order as well as delivery costs at the moment of delivery of the goods by courier.

Payment with Visa, Visa Electron, Maestro, Mastercard, Mastercard Electronic and V PAY card - When making an order, tick a payment type by selecting the symbol of UBB (United Bulgarian Bank) https://www.ubb.bg/. After completing the order for payment by card:

• A payment page of our Servicing Bank (UBB) opens where you enter the details of your card;
• If you are registered in the Verification by VISA or MasterCard SecureCode authentication schemes, an authentication page of your Publisher Bank opens where you enter your password for authentication;
• When a successful transaction (authorization received), a transaction note is displayed on the screen that you print or save;
• Please note that your V PAY or MasterCard Electronic card will be accepted only if it is registered for participation in the online authentication schemes Verified by Visa or MasterCard SecureCode. 
• The maximum amount per transaction is BGN 10,000. 
• In a "Purcahse" transaction, the money is deducted immediately.
• The main feature of the system is that the merchant (eLED.bg) never receives specific customer information, card data, or authentication data. More information about the data collected by the customer can be found here.

In order to prevent you from misusing when payment executed with your Visa or MasterCard card, we offer the best practices recommended by international card organizations.

• The security of card data input and transfer is provided by using SSL protocol to encrypt the connection between our server and the payment page of a serving bank;
• The authenticity of your card is verified by entering a security code (CVV2);
• In addition, for your identification as a cardholder, the payment server for e-commerce of our serving bank supports the authentication schemes of the international card organizations Verified by VISA and MasterCard SecureCode, in case you are registered to use them.

Payment via ePay.bg - When choosing this payment method, we will let you know how to make a successful payment through the ePay.bg system.

• The customer registers in ePay.bg system. Every registered customer receives a micro account in ePay.bg, with which he / she can make payments. In case you want to pay by card, you have to register your bank card once in the system.
• Each customer receives a customer number (KIN) and the merchant is a trade identification number (TIN). These two numbers are public and serve to represent the two parties one ahead of each other. These numbers can be freely communicated to both customers and merchants.
• A major feature of the system is that the merchant never gets specific customer information or data about his card. The system only provides the merchant with the necessary information that a KIN has made a payment to his benefit.
• Bank cards are registered in the ePay.bg system once. This information is stored in encrypted form on a server that is not directly connected to the Internet and connects to the client's KIN. Upon payment, the client orders the system to charge a card or micro account to the trader, indicating which payment order he wishes to pay.
• When paying with a bank card via a virtual POS terminal, the system sends a request to the BORICA card operator, indicating the Virtual POS data of the merchant, the card details of the client and the amount of the transaction. BORICA processes this information and returns the system response, whether the payment has been made or has been rejected. The system transmits this information to the merchant and, in cases where the payment is successful, the merchant provides the goods or service to the customer.
• In the case of a micro-account payment, the system checks the availability and limitations on the customer's micro account and when sufficient funds are available and and limits adhered, it certifies the payee's micro account with the amount of the payment.
• The system provides both parties with detailed references to the transfers made, the paid or rejected deliveries, the merchant and customer micro account limits.
• All payments are initiated after explicit confirmation by the customer.

Payment by bank transfer - The client pays the full value of the order to a bank account of "Euro Property Management" EOOD with payment reason - the order number and date. Upon receipt of the payment on the bank account of Euro Property Management EOOD, the delivery of the goods will be entered for processing.
 

Payment refund

Please see the methods for recovering payments here